FAQ
Got a question about how we help your business get found and stay visible online? Below are the answers to what people ask us most — from websites and social media to how search is changing with AI. Can’t find what you’re looking for? Get in touch and we’ll answer it directly
What does Tracy Bekker Design actually do?
Tracy Bekker Design helps small businesses get found and look good once they are. We build websites, manage your branding and design, and handle your social media presence across Facebook, Instagram, Google Business, and LinkedIn — so your business shows up when customers search for it, and looks professional once they arrive.
How much does a small business website cost?
Our entry-level package, The Launch Website, starts at R3,800 once off cost. It includes a 3-page website with landing/home page with header and logo, contact form, ‘About us’ page, company information, up to 6 images in a gallery. If you have a domain already we work on that, or if you need one we can register and host for you.
Do I need a website if I already have Facebook and Instagram?
Yes. Social media accounts are rented space — the platform controls the rules and can change or restrict your reach anytime. A website is the one piece of your online presence you actually own, and it’s what shows up when customers search for you on Google rather than just scroll past you on social.
How long does it take to build a website?
A 3-page website typically takes 2–3 weeks from the time you provide your content and branding details. Larger sites with more pages or custom features take longer. We’ll give you a clear timeline once we understand exactly what your business needs. We have intake forms and a contract which outline what is required from both sides.
What’s included in The Foundation package?
The Foundation is our most complete package, especially for small businesses that are serious about growing.
3-page secure responsive website with your own personalised email addresses
Domain registration and 1 month hosting if required
Basic SEO on website
Set-up and management of Facebook, Google Business and Instagram or LinkedIn (3 of 4 platforms whichever is relevant)
12 social media posts a month, designed and posted across Facebook, Instagram and Google Business
1 content article posted on website and/or LinkedIn
Includes Monthly performance summary
Do you manage Google Business listings too?
Yes. Your Google Business listing is often the very first thing a nearby customer sees, showing your hours, reviews, photos, and location on Google Maps and local search. We set it up correctly and keep it active as part of our social media management.
Why isn’t my business showing up on Google?
Usually it’s one of a few things: no Google Business listing, an outdated or missing website, inconsistent business details across platforms, or no recent activity signalling to Google that you’re active. We audit all of this and fix the gaps so customers searching for your services can actually find you.
If there’s something else you want to know please complete the form and we will get right back to you.
